There are many ways and methods of chatting. do not stick to a specific method. Use all effective methods to establish friendly relationships with customers and continuously increase mutual trust and user loyalty.
At the same time
You can provide users with some simple product introductions during the chat, so that the company’s products and services leave a good impression in the minds of users, and prepare for future product conversions. 3. Pay attention to the friendly relationship establish with users, and send some careful care to users from time to time, such as holiday greetings, birthday wishes, etc.
Change the way of chatting with users
In the middle and late stages of user operation In the middle and late stages of user operations, operators can group users with common attributes together, establish behavioral trend charts for users with different attributes bas on their common vk database preferences, monitor the traffic distribution of different functions, and analyze user data to prepare for the next step.
In the middle and late stages of user operations
Users have a general understanding of the company’s products and services. If the users have not yet complet the conversion, the user operation method cannot be just chatting. During this period, operators can organize some feasible guidelines for determining materiality promotional activities bas on the characteristics of the company’s products and services to promote the increase of user conversion rate through activities.
The fourth step is to collect basic data
On user operations and analyze the data At this stage of user operation, we ne to collect and organize some basic data obtain earlier, and summarize these data to generate reports. In particular, we should pay attention to negative comments about product brands. One user can bring you ten users. Similarly, one user’s negative comments about product usa data brands online can also cause us to lose hundrs or thousands of potential users.