If that commitment is genuine and your company treats its customers well, they will have no problem giving it to you. They may even feel like recommending your product or praising your brand. Your goal then will be to try to make that happy customer feel special and share their opinion with others .
To do this, use all of your brand’s communication channels and try accurate mobile phone number list to create spaces where they can comment, participate and interact with others.
It is well known that social platforms are used by consumers as communication channels with brands , through which they express their queries, complaints, criticisms and compliments. If any of your clients have used social media to highlight a positive aspect of your company , share it and let everyone know!
Ask them for a review
Contact your happiest customers and ask them to write a brief review about your service and/or product. When is the best time to do this? As soon as you have closed a sale with a customer who has been more than satisfied with your service and the quality of your product.
You can contact them directly (by phone or in person) to ask for it, or if you have an online store , you can use tools – such as Yotpo – that allow you to request reviews from your customers on your website , and then display them right next to the image of your product. This way, your prospects can read them while they are making the purchase decision.
Send an Email Marketing Campaign
What better way to ask them directly what they think about your company? To do this, you can use Email Marketing and send a Form to all your clients in an easy, attractive, personalized, fast and economical way.
It is important to include the fields for First Name, Last Name, City and Position vietnam data and then ask for their testimony. Make sure it is easy to complete and does not take too much time. Explain why it is important for them to do so and what you will do with this information. Also remember that you need to ask for their consent in order to how to optimize marketing content production share their testimony.
When sending your email, you must segment your campaign . Create a specific segment to which you will send this email. Include only those clients whose testimonials you are interested in obtaining.